Privacy Policy

Product Range. We offer a wide range of authentic preloved luxury products, including handbags, footwear, wallets, belts and other small leather goods. Customers can explore and purchase items from renowned luxury brands.

Authenticity. One of the distinguishing features of Luxe for Less is its commitment to authenticity. The online store ensures that all the products it sells are genuine. This commitment to authenticity provides customers with confidence in their purchases.

Affordability. The primary aim of Luxe for Less is to make luxury accessible to a broader audience. They achieve this by offering competitive thereby customers can enjoy the luxury experience without breaking the bank.

Online Shopping Experience. Luxe for Less provides a seamless and user-friendly online shopping experience. Customers can easily browse the website, view detailed product descriptions and images, and make secure transactions. Additionally, the platform may offer features such as customer reviews and ratings to help shoppers make informed decisions.

Customer Service. Customer satisfaction is our top priority. We provide exceptional customer service to assist shoppers with inquiries or any issues they may encounter during the purchasing process.

Product Quality. Luxe for Less's dedication to transparency and customer satisfaction is evident in its practice of providing detailed descriptions of product conditions along with high-quality photos. We follow a widely recognized standard for product ranking in the preloved products industry.

Luxe for Less aims to democratize access to luxury products by offering affordable and authentic items from well-known luxury brands. Their commitment to quality, authenticity, and customer satisfaction sets them apart in the online luxury retail market.

WELCOME TO LUXE FOR LESS!

This website is operated by Luxe for Less Dubai. Throughout the site, the terms “we”, “us” and “our” refer to Luxe for Less Dubai.

These Terms of Service ("Terms") outline the rules and guidelines governing your use of our service, website, or platform (collectively referred to as the "Service"). By accessing or using our Service, you agree to comply with and be bound by these Terms. Please read them carefully.

Our store is hosted on Shopify Inc. ('Shopify'), which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1- USE OF THE STORE

To use the Store, you must comply with any applicable age or other legal requirements in your jurisdiction. If you are under the specified age or do not meet other legal requirements, you may only use the Store with the consent of a parent or legal guardian.

SECTION 2- PRODUCT LISTINGS AND SALES

Product Descriptions: We provide detailed descriptions of our items for sale. These descriptions are provided to the best of our knowledge and are not endorsements or affiliations with the brands. We do not claim to be affiliated with or endorsed by any luxury brand whose items are sold on our Service.

Purchases and Transactions: Product listings on our Service are offers to sell, and by placing an order, you make an offer to purchase. We reserve the right to refuse orders for any reason.

Shipping and Delivery: Please refer to our Shipping Policy for information on shipping, delivery times, and fees.

Pricing Information: All prices for products listed on our online store are in AED and are subject to change without notice. We make every effort to ensure that product prices are accurate; however, errors may occur. In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price and offer a refund or the option to re-order at the correct price.

Payment: Payment for products must be made at the time of purchase through the payment methods accepted on our website. You agree to provide accurate and current payment information and authorize us to charge your chosen payment method for the total purchase amount, including taxes, shipping fees, and any other applicable charges.

Taxes: Prices listed for products do not include applicable taxes, unless explicitly stated otherwise. You are responsible for any taxes, duties, or other governmental charges that may apply to your order. Tax rates may vary based on your location and the products purchased.

Discounts and Promotions: We may offer discounts, promotions, or coupon codes from time to time. These offers are subject to specific terms and conditions, and we reserve the right to modify or terminate them at any time without notice.

Currency Conversion: If you are located outside the currency of the prices displayed on our website, your payment provider may apply currency conversion rates and fees. We are not responsible for any additional charges imposed by your payment provider.

 

Price Changes: We may change the prices of products at any time, and such changes will be reflected on our website. However, if you have placed an order, the price at the time of order placement will be honored, except in cases of pricing errors.

SECTION 3- USER GENERATION CONTENT

Reviews and Comments: Users may submit reviews or comments about their experiences with our Service and the pre-loved luxury items purchased. By submitting content to the Service, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.

SECTION 4- PRIVACY AND DATA

Privacy Policy: Your use of the Service is also governed by our Privacy Policy, which is incorporated into this Agreement by reference.

SECTION 5- DISCLAIMERS AND LIMITATION OF LIABILITY

Disclaimers: The Service is provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability: In no event shall Luxe for Less Dubai be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Service or the inability to use the Service.

SECTION 6- ACCURACY OF BILLING AND ACCOUNT INFORMATION

Billing Information: You agree to provide accurate, current, and complete billing and account information for all purchases made on our online store. You further agree to promptly update your account and other information, including email address and payment method details, so that we can complete your transactions and contact you as needed.

Authorization: By providing your billing and account information, you authorize us to charge your chosen payment method for the total purchase amount, including taxes, shipping fees, and any other applicable charges. You also authorize us to use the provided billing information to process returns, issue refunds, and resolve payment disputes.

Payment Errors: In the event that we are unable to process your payment due to inaccurate or incomplete billing information, we may attempt to contact you to rectify the issue. However, we reserve the right to cancel your order if we cannot successfully process your payment.

Fraud Prevention: We take fraud prevention seriously. In the event of suspected fraud or unauthorized use of billing information, we may take appropriate actions, including canceling orders, reporting incidents to authorities, and pursuing legal remedies as necessary.

Privacy and Security: Your billing and account information is subject to our Privacy Policy. We use reasonable security measures to protect this information; however, you are responsible for safeguarding your login credentials and ensuring the security of your account.

Errors and Omissions: We make every effort to ensure the accuracy of billing and account information provided on our online store. However, errors, inaccuracies, or omissions may occur, including errors related to product descriptions, pricing, and availability. We reserve the right to correct such errors and update information as needed, without prior notice.

SECTION 7- PROHIBITED USE

General Restrictions: You agree not to use our online store or any of our services for any purpose that is illegal, prohibited by these Terms of Service, or in any way that could harm, disable, overburden, or impair the functioning of our website or interfere with any other party's use and enjoyment of our services.

Unlawful Activities: You may not engage in any activity on our online store that violates applicable laws or regulations, including but not limited to copyright infringement, fraud, identity theft, harassment, or any form of illegal or unethical behaviour.

Intellectual Property: You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content (including images, text, and product descriptions) on our online store without our prior written consent or the consent of the respective intellectual property owner.

Unauthorized Access: You may not attempt to gain unauthorized access to our website, user accounts, computer systems, or networks connected to our services through hacking, password mining, or any other means.

Spam and Unsolicited Communication: You may not use our online store or contact our users for the purpose of sending spam, chain letters, phishing, or any other form of unsolicited communication. You may not collect email addresses or other contact information from our users without their consent.

Malware and Viruses: You may not upload or transmit any material that contains malware, viruses, or any other harmful code that could disrupt the functionality of our website or compromise the security of our users.

False Information: You may not provide false or misleading information, including but not limited to false identities, false contact details, or fraudulent payment information when using our services.

SECTION 8- GOVERNING LAW AND DISPUTE RESOLUTION

Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates.

SECTION 9- CHANGES TO AGREEMENT

Amendment: We reserve the right to modify this Agreement at any time by posting the amended terms on our Service. Your continued use of the Service after any such changes shall constitute your acceptance of the amended Agreement.

SECTION 10- CONTACT INFORMATION

If you have any questions or concerns regarding this Agreement, please contact us:

Luxe for Less Dubai

Dubai, United Arab Emirates

+971 56 7020773

 

At Luxe for Less, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services. By accessing or using our website or services, you consent to the practices described in this policy.

Information We Collect

We may collect various types of information from you, including but not limited to:

Personal Information: Information that identifies you personally, such as your name, email address, shipping address, billing information, and phone number.

Transaction Information: Details about your purchases, order history, and payment methods.

Device and Usage Information: Information about the device you use to access our website, including your IP address, browser type, and operating system. We may also collect information about your interactions with our website, such as pages visited, referral URLs, and timestamps.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your online experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your information for various purposes, including:

Processing and Fulfilling Orders: To process your orders, complete transactions, and provide you with the products or services you request.

Communication: To communicate with you about your orders, provide customer support, and send you updates about our products, promotions, and newsletters (if you opt-in to receive them).

Improving Our Services: To analyze website usage and trends, improve our website, products, and services, and tailor content to your preferences.

Legal Compliance: To comply with legal obligations and enforce our terms and policies.

Disclosure of Your Information

We may share your information with:

Service Providers: Third-party service providers who assist us in various aspects of our business, such as payment processing, shipping, and marketing.

Legal Authorities: When required by law or in response to legal requests, including law enforcement agencies, government entities, or as necessary to protect our rights, property, or safety, or that of others.

Your Choices

You can review and update your personal information by logging into your account on our website.

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly.

Security

We employ reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with the effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at luxe4less2019@gmail.com

We do not accept returns or exchanges. All sales are final.

We recommend carefully reviewing your order before completing the purchase. If you have any questions or concerns about a product, please contact us before placing your order. We will surely provide you more details.

Thank you for shopping with us.

Free Shipping Within the UAE

We are pleased to offer free shipping within the United Arab Emirates (UAE) for all orders. This means that when you shop with us from anywhere within the UAE, you won't incur any additional shipping charges.

International Shipping

For customers located outside the UAE, shipping costs will be shouldered by the buyer. These shipping charges will be calculated at checkout based on your location and the selected shipping method. Please note that any applicable customs duties, taxes, or import fees in your destination country will also be the responsibility of the buyer.

Shipping Times

Shipping times may vary depending on your location and the selected shipping method. We strive to process and ship orders promptly. You can find estimated delivery times during checkout based on your shipping address.

Order Tracking

Once your order is shipped, you will receive a tracking number from us, allowing you to monitor the progress of your shipment.

Questions or Assistance

If you have any questions or require further assistance regarding our shipping policy, please don't hesitate to contact us. We are here to ensure your shopping experience with us is as smooth as possible.